Privacy Policy

Privacy & Cookie Policy

At Zeste Energy Management Ltd., we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy & Cookie Policy outlines how we manage your data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable laws in the United Arab Emirates.

Information We Collect

  • Identity Information: Name, email address, phone number, and company name
  • Technical Information: IP address, browser type, device type, geographic region, and interaction data
  • Communication Information: Messages submitted through contact forms or emails
  • Cookies and Tracking Data: Collected via cookies to improve user experience and site performance

How We Use Your Data

  • Respond to inquiries and service requests
  • Deliver and manage our services
  • Improve website functionality and performance
  • Send updates or communications (if opted in)
  • Fulfill legal obligations

Legal Grounds for Processing

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interest
International Data Transfers

As we operate in both the UK and UAE, your data may be transferred between these jurisdictions. We ensure secure handling through:

  • Standard Contractual Clauses (SCCs)
  • Encryption and access controls
  • Internal data transfer agreements
Sharing Your Data
  • Internal departments across our UK and UAE offices
  • Trusted third-party service providers (e.g., hosting, CRM, analytics)
  • Legal or regulatory authorities when required by law
Your Rights Under UK GDPR
  • Access your data
  • Rectify inaccurate data
  • Request deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the ICO at www.ico.org.uk

To exercise your rights, email: info@zeste.energy

Data Security
  • HTTPS encrypted connections
  • Firewalls and secure servers
  • Access control and confidentiality policies
Data Retention

Your data will be retained only for as long as necessary to fulfill its purpose or as required by law.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

Changes to This Policy

We may update this policy periodically. Any changes will be posted here with a revised Effective Date.

Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies on our website https://zeste.energy

What Are Cookies?

Cookies are small text files stored on your device to support website functionality, track usage, save preferences, and enhance user experience.

Types of Cookies We Use
  • Essential: Needed for site features like security and forms
  • Analytics: Track site usage (e.g., Google Analytics)
  • Functional: Remember settings like language
  • Marketing: Support ads and retargeting
Managing & Third-Party Cookies

Manage cookies in browser settings (Chrome, Firefox, Safari, Edge). Some cookies come from third-party services like Google Analytics, YouTube, or social sharing tools.

For questions or requests related to privacy or cookies, contact:

Zeste Energy Management Ltd.
info@zeste.energy
https://zeste.energy

Registered Offices:
  • Dubai, UAE: 201A, Park Towers B, DIFC, Dubai, UAE
  • Bristol, UK: 5 Pritchard St, St Paul’s, Bristol BS2 8RH
  • London, UK: Office 201, 107-111 Fleet Street, London, EC4A 2AB
  • Alsager, UK: 17 Lawton Road, Alsager, Staffordshire, ST7 2AA